Durham, NC asked in Consumer Law, Civil Litigation, Education Law and Identity Theft for Massachusetts

Q: I need legal advice on a college's negligence that wrongfully enrolled my daughter in insurance, affecting her Medicaid.

This case involves a well-known Massachusetts college (name withheld) that has faced past allegations of antitrust violations, including defrauding students. In March, my daughter received an admission offer from this college, which she declined in favor of another institution. After notifying the college, the Dean confirmed her withdrawal, and she successfully enrolled elsewhere in August.

Recently, while filling a prescription, we learned that her claim was denied due to her being listed under a private insurance plan that we never enrolled her in, raising concerns about identity theft. Further investigation revealed that the college had enrolled her in a Blue Cross Blue Shield plan without our consent. The college initially denied knowledge of her withdrawal but later attributed the error to their insurance broker.

I am troubled by the college's negligence or fraud, exposing Sensitive information, including Social Security numbers and bank details, causing us emotional distress

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