Q: Actions for incomplete cleaning job in Florida without contract.
I hired someone to clean my house in Florida without a formal contract. They did not finish cleaning the walls and kitchen, and I paid them $150. We agreed verbally that the work would be completed in one day. I have reached out to them for a response regarding completing the work or providing a refund, but I have not received any reply. What actions can I take?
A: You did have a contract - a verbal one. You indicated that the cleaner did a portion of the job, leaving another portion not done. You have the right to claim at least a partial refund based on the approximate percentage of the work that was not done. If refused, you could sue in small claims court for that amount plus your court costs. Many people would not want to spend the hours on that, even if the dispute were over $150. But you could try scaring the individual by saying you will have to sue in civil court if the dispute is not resolved.
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