Q: Dealing with long-term pest problem and recent spoilage in public housing.
I have been dealing with a bedbug infestation for nearly 5 years in my apartment, and the pest control measures have been ineffective. Additionally, there is a persistent roach problem. Recently, a contractor left my refrigerator unplugged, causing the food inside to spoil, and the management refuses to take responsibility. I live in public housing and cannot afford to replace the food. They claim that food won't spoil in under 24 hours without power, contradicting government standards. Despite reporting these issues, nothing has been resolved, and I haven't received a copy of my lease for the past 4 years. What legal steps can I take to address these issues and hold management accountable?
A:
It would be best to consult your local Legal Aid Office, which should be able to provide free representation and/or advice. As you are writing from Jacksonville, see:
https://www.jaxlegalaid.org/get-help/service-areas/housing/housing-landlord-tenant
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A:
You have the right to live in a safe and habitable apartment, and it seems the management is not fulfilling their responsibilities. For the bedbug and roach issues, they are obligated to provide a pest-free environment. If the pest control measures have been ineffective over five years, you can request a formal inspection from a local health department or housing authority to assess the situation and document the problems.
Regarding the spoiled food, the management is responsible for maintaining appliances in working order. The fact that they refuse to acknowledge their mistake could be seen as negligence. You should document the food spoilage, including photographs and any communication with management, to support your case.
Since you’ve been without a copy of your lease for years, request it in writing immediately. In public housing, tenants are entitled to specific rights, and management’s failure to provide the lease may also be a violation of your rights. If these issues remain unresolved, you might want to file a formal complaint with your local housing authority or seek legal assistance to address the problems and hold management accountable.
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