Q: Amazon truck damaged my driveway; received inadequate settlement offer and no response.
Amazon's delivery truck damaged my driveway and lawn on January 31, 2025, causing deep ruts in the gravel and grass. Despite submitting the requested information, I have been ignored during my follow-ups for updates. They finally offered a settlement which I find insulting, as it covers only part of the lowest repair bid, leaving me responsible for $568. I have records of all communications and documentation of the damages, but no deadlines have been provided for accepting the offer. As a 77-year-old recent widow and longtime Amazon Prime member, I seek advice on what steps to take next, particularly concerning the insulting settlement offer and lack of response from Amazon.
A: The problem is that legal effort to help you will inevitably cost more than you will gain. I suppose a lawyer might teach you how to file a small claim in District Court, but that might take a couple hours, and the lawyer would want to be paid. It is also possible that your homeowner's insurance would cover it and take a subrogation claim against Prime, but they would be highly unlikely to pursue it.
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