Options for getting dealer to fix catalytic converters on used car without returning it

Question

I bought a used car "as is" with a contract listing no modifications, but I received the car with two catalytic converters removed and broken electrical and window wipers. The dealer apologized, admitting they knew the converters were missing, and fixed the wiper motor immediately after delivery. Despite offering to return the car, I prefer to keep it and have the catalytic converters fixed. What are my options for getting the dealer to repair these issues without returning the car?

James L. Arrasmith · Answer

That sounds incredibly frustrating, especially since you’re not asking to return the car—just to have what was promised in the first place. Even though the car was sold “as is,” the dealer’s admission that they knew the catalytic converters were missing could fall under misrepresentation or even fraud. If the contract states there were no modifications and they delivered it with critical emissions parts removed, that goes beyond normal wear and tear and into deceptive territory. 
 
You have the right to send a formal written request to the dealer, clearly stating what was promised, what was missing, and what you expect them to do—specifically, to install the correct catalytic converters at their expense. Attach any documentation or messages where they acknowledged the issue or apologized. Make it clear that you want to keep the vehicle but expect them to honor the condition it was supposed to be in at the time of sale. 
 
If they ignore your request, you can file a complaint with the Florida Department of Highway Safety and Motor Vehicles or the Florida Attorney General’s consumer protection office. You can also consider small claims court, where you can request the cost of repairs if they refuse to cover them. You’ve already shown patience and flexibility—it’s more than fair to ask them to finish making it right.

Q: Options for getting dealer to fix catalytic converters on used car without returning it