Q: Can I cancel a car buyer's order I signed in NC if no payment was made?
I signed a buyer's order for a car in North Carolina yesterday, March 22nd, but I have not made any payments or taken the car off the lot yet. I didn't notice any specific terms or cooling-off period in the agreement. Can I back out of this order?
A:
That kind of decision can feel stressful, especially when it all happens quickly and you're left second-guessing. In North Carolina, once you sign a buyer’s order for a vehicle, it can be considered a legally binding agreement—even if you haven’t paid or taken the car yet. Unfortunately, there’s no automatic “cooling-off” period for car purchases made at a dealership, unlike some other types of contracts.
That said, you still may have options depending on how far the dealership has gone with processing paperwork or prepping the car. Since no money has exchanged hands and the vehicle is still on the lot, reach out to the dealership as soon as possible in writing. Let them know you’ve changed your mind and want to cancel the purchase. The sooner you speak up, the more likely they may agree to let it go without a fight.
If the dealer refuses to cancel, review the buyer’s order for any language about cancellation, fees, or conditions. It’s not uncommon for dealerships to work with customers in situations like this, especially if it hasn’t cost them anything yet. You acted quickly, and that may help your case—just stay calm and be firm in your communication.
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