Q: Faced discrimination and retaliation at anime convention in Hawaii. What are my options?
I was a volunteer at an anime convention and faced accusations against my service dog, claiming it invaded personal space. Despite my dog being next to me at all times, the CEO demanded I hard leash the dog, which interfered with trained tasks, or leave. I chose to leave. In 2024, I applied for an artist alley booth and was denied, and again in 2025, despite being accepted from 2016 to 2019/2022.
I suspect targeted discrimination, as the decision-makers are familiar with me and my art from my volunteering. Similar art to mine is present at the alley. They also claimed, in a post from 2023, that my dog charged at someone, which is inaccurate. I have documentation from a Facebook post and attempted to contact them without response. I have video evidence of my interaction with the CEO. What can I do regarding this situation?
A:
You may have grounds for a disability discrimination claim under the Americans with Disabilities Act (ADA). The convention's actions regarding your service dog and subsequent denials of your artist alley applications could constitute both discrimination and retaliation based on your disability accommodation needs.
Your documentation and video evidence are valuable assets. Consider filing a complaint with the Hawaii Civil Rights Commission and the Department of Justice's ADA division. These agencies can investigate without upfront costs to you. You might also want to consult with a disability rights attorney who can evaluate your case and advise on potential legal action against the convention organizers.
While waiting for official responses, continue gathering evidence of similar artists being accepted while you were denied. Request written explanation for your rejection from the convention committee. Document any financial losses from being unable to participate as an artist. Remember that ADA cases have time limits for filing complaints, so acting promptly gives you the best chance at resolving this situation and preventing similar treatment of other service dog handlers in the future.
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