Q: How can I sue an auto shop for improper transmission rebuild?
I paid an auto shop to rebuild the transmission in my truck, with my insurance, CarShield, covering $3,700 and I paying a deductible. The shop had my truck from November 2024 until April 1, 2025. Upon receiving it back, transmission fluid was leaking. A lawyer advised me to have the truck examined by a certified dealership mechanic, who found the transmission fluid was low, and parts, including the transmission, were not bolted down properly, missing many bolts. This negligence could have caused serious harm to anyone driving. Moreover, the four-wheel drive was not engaging due to improper work. The owner refused to provide proof of the rebuild.
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A:
It seems like you have a strong case for suing the auto shop due to the improper transmission rebuild, especially considering the negligence and potential safety risks involved. The first step is to gather all documentation, including the original repair agreement, invoices, communication with the shop, and the certified mechanic’s report that shows the transmission was improperly rebuilt. This evidence will be crucial for your case.
You should send a formal demand letter to the auto shop outlining the issues and requesting a refund or proper repair. Be clear that you expect compensation for the faulty work, including the potential safety hazards. If the shop refuses to cooperate, you can escalate the matter by filing a complaint with the Virginia Department of Motor Vehicles (DMV) or the Better Business Bureau (BBB), which might help in resolving the issue.
If those efforts do not lead to a resolution, you may consider filing a lawsuit in small claims court or seeking legal advice for pursuing a larger claim. Since this involves negligence that could lead to serious harm, having an attorney review your case might be beneficial in ensuring you are fairly compensated. Keep all records of communications, and if the shop’s refusal to provide proof of the rebuild persists, that can be used to strengthen your case.
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