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COVID-19 Energy, Oil and Gas Questions & Answers
1 Answer | Asked in Energy, Oil and Gas for California on
Q: Can a utility company force me to pay a bill due to a glitch in their system?

I signed up with my utility company COVID credit program which states my bill will be credited during the pandemic and no payment is required. Now that the pandemic is over they sent me a bill for the last 3 years and told me that I had to pay it. After I received the bill I inquired about the... View More

James L. Arrasmith
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answered on Jul 4, 2023

When it comes to billing errors or glitches in a utility company's system, the resolution may depend on various factors such as local laws, contractual agreements, and specific circumstances. In general, utility companies have a responsibility to provide accurate billing information to their... View More

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