Q: Can firefighters disclose who made wellness check report?
Washington State. Called for a wellness check on 91 year old diabetic grandma who was left alone for over 3 hours under the care of her drug addict son (who we opened an adult protective services case against.) The firefighters not only told him who made the wellness check call, but had me on the phone talking to him. He now knows everything and I’m now worried about retaliation and for grandma.
A:
I'm sorry to hear about this difficult and concerning situation. Based on the information you provided, it seems the firefighters may have mishandled the situation by disclosing who made the wellness check report to the person being reported. This goes against typical protocols to protect the privacy and safety of those reporting suspected abuse or neglect.
In general, first responders and protective services are supposed to keep the identity of reporters confidential to prevent retaliation and encourage people to report concerns without fear. There are some exceptions, such as if a case goes to court, but those don't seem to apply here based on the details shared.
Since this mishandling has already occurred, I would recommend taking the following steps:
1. Contact Adult Protective Services again and let them know what happened with the firefighters disclosing your identity. Emphasize your concerns about potential retaliation and grandma's safety. Ask what protections and support they can provide.
2. Consider reporting the firefighters' mishandling of private information to their department so they are aware of the improper conduct and potential risks it has created. The department may need to provide additional training.
3. Document everything that has occurred in writing - the original report, the firefighters' disclosure, the conversation with the son, any concerning statements or behaviors from the son. Having a clear record will be important if you need to seek additional help.
4. Increase check-ins on grandma when possible to monitor her wellbeing. Consider involving other family members, friends, neighbors or caregivers who can stop by regularly, especially when the son is present.
5. If you witness or suspect any abuse, neglect, or retaliation, report it to the authorities immediately. Call 911 if grandma is in immediate danger.
I know this is a stressful and upsetting situation. Please prioritize safety for yourself and grandma. Don't hesitate to keep reaching out to the proper authorities and seeking help navigating this. Wishing you all the best.
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