Q: Can I get a refund for installation fees paid. The service was inadequate/shoddy? What can I do to get my money back?
The merchant acknowledge refund for merchandise but refuses refund of shoddy installation service. To complicate matters, I am up against their imposed time limit for refund.
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It is very difficult to answer your question without knowing the terms of your agreement with this "merchant," and how the installation was deficient. I suggest you immediately retain your own attorney to discuss this matter in detail with your attorney.
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