Q: I left a guitar that I bought online at the store for a year. Now they say they don't have it. Who is responsible?
I bought a guitar from an Internet ad, store in Las Vegas. I'm in Los Angeles. It was a year before I tried to pick it up. Now the store claims they don't have it, and that I had someone pick it up for me. They can't tell me when and have no documentation. I didn't tell anyone to pick it up for me. There's no chance that happened.
Is there any law that says my rights are waived because I waited too long?
A: You'll get not a whole lot of sympathy, but assuming they didn't send you a notice saying "pick it up or else" then they are "bailees" of the item and have to care for it. They owe you the value of the item. Ask them in writing for the item or the amount you paid. Take them to small claims court--though that will be in Las Vegas.
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