Q: I am a guest at a hotel and was attacked at the free continental breakfast by an employee of the hotel. What can I do?
I placed 2 packets of oatmeal in my purse to eat in my room. Was making a waffle and told I have to eat all food in the lobby. When I stated that I was allowed to eat it and my coffee in my room she threw away my waffle, and while I was at the front desk asking for a manager, the lady went in my bag that was by now inside my purse to prove that I had the oatmeal and was a thief (in front of customers and employees of the hotel). Then I recorded her on my phone getting in my face, putting her hand in my face while being asked by myself to please get her hand out of my face multiple times and saying I feel threatened. She said she has every right to confront me for taking my free and included continental breakfast and said I am a thief again. Then told the other employees not to give her name to me or the owner of the hotels phone number. The front desk apologised for this and said to call the owner. The owner will not answer or return my calls. I paid upfront and have 9 days left
A: Is there a place you can go that doesn't cost as much? If so move and cancel the reservation & tell your credit card. I would contact a local attorney, Carl Jacobson in Charleston. Use my name--he'll give you a free consultation.
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