Palo Alto, CA asked in Contracts, Insurance Bad Faith, Insurance Defense and Car Accidents for California

Q: Can a auto insurance company hold your salvage title hostage?

I was in an auto accident 7/5/19 by someone who has Alliance United car insurance. They have 798 reviews on Yelp with 1 star. They totaled my 06 Acura TL that had little damage to its front end. The guy policy limit was $5000 and my car value was $7,800. I decided not to sue and told them to send me the check to get it over with. I finally get the check and the memo said "for car repairs". I asked the adjuster who was going to pick up the car, she said my file say "retaint" meaning I was retaining the vehicle and I get to use the $5000 to fix my car. This was 5 weeks ago, I went to the DMV to see why I haven't received my salvage title yet and it turns out the insurance company never notify the DMV. I confronted insurance company and got some new adjuster guy and he is telling me there is an error on my file and they will like the car. I told them no because I've had it in the shop and paid $4,500 to have it fixed. They won't send the info to the DMV now so I can have my salvage title.

2 Lawyer Answers
William John Light
William John Light
Answered
  • Personal Injury Lawyer
  • Santa Ana, CA
  • Licensed in California

A: To determine if your car is a Total Loss, you must follow the Total Loss Formula.

Total Loss Formula (in California) is Cost of Repairs + Salvage Value ≥ Actual Cash Value.

Salvage value is typically 25% of the Actual Cash Value (but each insurance company uses its own percentage, so these calculations are more or less a guess). ($7,800 x .25 = $1,950)

Here, the Total Loss Formula $4,500 + $1,950 = $6,450, which is obviously less then the Actual Cash Value of $7,800. As a result, there is an argument to be made that you shouldn't receive a salvage title but should retain your original title.

Dale S. Gribow
Dale S. Gribow
Answered
  • Personal Injury Lawyer
  • Palm Desert, CA
  • Licensed in California

A: look at the answer below from attorney Light.

consider sending a self serving letter setting forth all the facts and demand what you want and then when they do not respond file in small claims. I suspect that will get them off the dime.

Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.

The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.

Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.