San Luis Obispo, CA asked in Consumer Law for California

Q: I rented a car w/out showing my license, credit card info, or address. Just online w name,email,phone. Do I have to pay?

The cashier was trying to leave early, I barely caught them despite being in 45min before closing time. They just reached over the counter and handed me the keys.

All I did was reserve the car online with my name email and phone number.

They never verified who I was or took any form of ID payment info or residency. Do I have to pay?

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2 Lawyer Answers
Robert Philip Cogan
Robert Philip Cogan
Answered
  • San Diego, CA
  • Licensed in California

A: That is one way to look at the issue.

The rental company might rephrase the questions as follows:

The customer reserved a car knowing full well that car rentals are not free. The customer undertook to pay for the car rental. A contract was formed. Rental company provided the services that were promised. Customer now owes the money.

Customer now wants to [breach the contract] [stiff us] [steal the services] (pick one). Customer is hoping not to get caught and hopes that the rental company will be unable to identify customer even though it has the customer's name, email, and phone number.

Fred Lee Valentine Jr agrees with this answer

Fred Lee Valentine Jr
Fred Lee Valentine Jr
Answered
  • Ontario, CA
  • Licensed in California

A: Yes

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