Q: I want to sue a mobile auto repair company and the mechanic. Which area of law does this come under?
My SUV wouldn't start. I hired a local mechanic who works for a company based in California. Because I had to turn the ignition key and wiggle it to start the SUV, I suggested that may be the problem. He replaced the ignition switch (claimed he had to put in a new housing, too). He said my problem was 7/8 relays were bad and none of the local auto stores had that many in stock. He told me to order them and I could put them in myself. I did. All relays had the same number and went in one way. SUV still didn't start. I called the company and they refused to honor the 12 mo./12K mile warranty. Mechanic's report (they read it to me) stated that the ignition was replaced because I requested it. (I didn't request). Mechanic replaced the relays so there was no need for me to replace them. (He didn't replace them). Had SUV towed to Dealership. They said the mechanic fried the main computer and other components. Does this come under Consumer Law? I want to sue the company and the mechanic.
A: You may have a claim against the mechanic--but probably not against the California company. The company will say the mechanic is an independent contractor and is liable for his own mistakes. I suggest you call the Clerk of County Court in your county and ask for copies of the forms used for cases brought in the small claims court. You do not need a lawyer.
Linda Liang agrees with this answer
A: It appears your SUV didn't start to begin with. You paid for the service but did you get any benefit? How much did you lose for their misinformation or lacking of service? You do need an attorney.
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