Q: My car was in an accident (not our fault) insurance company fixed but there are still issues with the car
we found out the the back frame was bent but the repair place missed it. State Farm is denying our claim because they say that any accident could have caused it. However (with a Car Fax) our vehicle has only been in one accident. The one that they were in. what is my next move?
A: Ask the shop to formally request a supplemental. If it's denied file a complaint with the state insurance commissioner. If the adjuster didn't do an on-the-lift inspection but just a walk around that wouldn't show the frame.
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