Q: My employer terminated my insurance, but continued to take deductions for it, and represented to me that I was covered.
My benefits and payroll are administered by a 3rd party (Gusto). Their ‘employee dashboard’, or portal, or whatever verbiage they use for their online thing, shows me as covered. However, when I attempted to add my wife to my coverage, I learned that I was no longer insured.
My paystub shows deductions being made, but when I contact my insurance company directly, I’m told that my coverage ended on the 30th of June.
A: Have you raised the issue with your employer or with Gusto to see if the discontinuation of your health insurance was an error? If you cannot get the issue corrected, you may have a claim under the Employee Retirement Income Security Act (ERISA) and should contact an attorney in your area to discuss your options.
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