Q: I had all my water lines replaced about 10 months ago. I had a leak that ruined my floor. Am I liable or is the company
They replaced my pipes about 10 months ago and said they couldn't get to one area, so they just tied into the existing pipe. I discovered a leak about a week ago and they came to fix the problem yesterday. The fitting from where they connected to the old pipe burst and caused water damage and mold. I'm just unsure about how to move forward about this issue. Should I go through my insurance or should the company pay for repairs? Thank you for any help!
No way to know online and without an inspection. However, it would seem that the problem was the pressure brought in by the new line was too much for the old line to handle. Professionals should know this. Yet, it appears that you knew about it and gave your consent to proceed.
Bottom line? Turn it over to your insurance company. It will get to the bottom of of everything. Good luck!
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