Q: Is it normal for an insurance company to ask for the death certificate of someone you share a name with?
My mom and aunt share a name and birthday, different years, she claims her insurance was canceled in 2018 because they thought she was my mom who died in 2016. Her insurance Risa asking for my moms death certificate to reinstate her . I assumed her ssn would be enough .
A: No, asking for death cert is normal.
Randy Bryan Ligh agrees with this answer
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