Thousand Oaks, CA asked in Consumer Law for California

Q: Hh

I ordered from a brand called Kiarasky & they sent me someone else’s order But the package was addressed to me with my name & address, but it contains someone else’s order. Even if the company sends me a return label , but according to the FTC I can keep them because it’s “unsolicited goods” right ?

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2 Lawyer Answers
Scott Richard Kaufman
Scott Richard Kaufman
Answered
  • Consumer Law Lawyer
  • Los Altos, CA
  • Licensed in California

A: The issue is not whether you can (and I would not expect any lawyer to do this research for you) but whether you should AFTER trying to find the proper/intended person. Listen to your own moral compass, regardless of what the answer turns out to be.

William John Light
William John Light
Answered
  • Riverside, CA
  • Licensed in California

A: No. You did not receive "unsolicited goods." You solicited goods and got the wrong order. Keeping it is theft.

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