Q: Hello, I signed a document through Docusign and was expecting a certificate of completion that makes the contract
legally binding. When I did not receive a copy, I requested through the sender to provide the cert. They were unable to and couldn't find it. When I contacted Docusign to receive a copy, they informed me the contract was voided and that there was never a cert to provide. Even though I signed, am I legally bound to a contract if no certificate is provided for completion?
A: It the other party to the contract (the "sender", as I understand you) says that they don't have it, get that in writing. If they later find it, with your signature, get a copy of that. I'm not sure how Docusign can decide the contract is "voided", if they are not a party to the contract.
Linda Liang agrees with this answer
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