Q: car repair rip off
Dealership increased the repair cost from $500 to $4,300 and repaired the car with no authorization
A: It's not clear what your question is. If you believe the dealership breached an agreement with you, you could take them to small claims (anything under $10,000 is small claims). Generally, a lawyer cannot represent you in small claims so you would need to go to the nearest courthouse and go to the small claims desk and see if they offer assistance as to the steps you need to take (and some courts have that info on their website). Good luck.
A:
The dealership and mechanics have responsibilities under California law. There's no need on your part to establish any agreement with the shop on their duties and your responsibilities.
First, before beginning any repairs, the auto shop must provide you with an estimate showing the estimated price for parts and labor and obtain your authorization. If the shop completed additioal labor and used additional parts which were not authorized, they have no right to hold you responsible for those charges. Finally, the auto shop must provide you with an invoice showing the final price for parts and labor.
You may wish to raise this matter with the Bureau of Automotive repair. If you believe this is a pattern and practice by this dealership you may also contact an attorney experienced in consumer class actions. Good luck!
Scott Richard Kaufman agrees with this answer
A: I see no reason to respond here as Mr. LeBel has handled it quite nicely.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
