Rocklin, CA asked in Consumer Law and Lemon Law for California

Q: What can I do about mechanical issues and damage on the brand new RV purchased from a dealership?

I just purchased a brand new 2022 RV from a dealership. We purchased it about 2 hours away from our home. When we got it home that same day of purchase, the slide out was malfunctioning. After getting a mobile repairman out for inspection he found that the wiring was faulty and slide out damaged. What can we do? Can we return it rather than having to wait a month for the repairs?

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2 Lawyer Answers
Daniel Timothy LeBel
Daniel Timothy LeBel
Answered
  • Consumer Law Lawyer
  • San Francisco, CA
  • Licensed in California

A: The buyer has the option to demand repair or replacement for violations of California's Song Beverly Consumer Warranty Act, the "lemon law." It is a violation, subject to limitations, for a warranteed product to be out of service for 30 days or more. You should contact an experienced attorney to help you handle this expensive and, I'm sure, stressful situation.

Scott Richard Kaufman agrees with this answer

Scott Richard Kaufman
Scott Richard Kaufman
Answered
  • Consumer Law Lawyer
  • Los Altos, CA
  • Licensed in California

A: Sorry for your issues. This is not an unusual problem with these vehicles.

In fact, over time, I've seen again and again these issues and hundreds more it seems.

Homes generally, just were not really made to be 'this' mobile. Anyhow, while you can

demand they take it back now, the odds are very very low they will do this for you.

It's best to make your repair demand early and often and as noted by Mr. LeBel, the

more times/days in the shop, the stronger your case for a refund/replacement will be.

I've referred a number of cases to Mr. LeBel over the years and he's consistently solid

on every one of them. So, in my opinion, if you are searching for assistance you would

be hard-pressed to find more competent counsel than he.

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