Q: Can I have dealership remove paint protection and gps theft protection add on?
Dealership added warranty, paint protection, and gps tracker on the contract. The contract was already signed, we were able to have the warranty removed, but not the paint protection and gps theft protection as they said they are required when buying new vehicles from their dealership. Is this true or can I still fight to have them removed? Thanks.
You have asked a good question which should serve as a warning to all consumers: Read the contract before you sign it.
I think I can guarantee that if you had complained before you signed, those add-ons would have been removed. The dealer's explanation is simply bs to lull people into accepting expensive add-ons that are very profitable for the company.
I assume you financed the vehicle. Your financing agreement already includes the price of those add-ons. They are already included in the car payment can't be removed without re-doing the financing. Who provides the paint and gps protection? If it is an outside company, not the dealer, ask them to cancel the protection and rebate the cost back to you.
I suggest you talk to the lender, not the dealer, to explain the situation, and see if they would agree to refinance the contract and eliminate the add-ons. Another thing you can do is go on web sites like Yelp and tell the world your story about that dealer.
The law in AZ is almost assuredly different than the law in CA and if you were in CA I'd advise you to reach out to the DMV, who monitors and licenses dealers, as those things are not required, that's a scam plain and simple. In AZ, they tend to care more about businesses than they do about consumers, so, it may be tough to hold them accountable for what appears to be a clear fraud. I think you get this in writing for starters, as is, send them a note repeating what they told you and give them a week to either reverse those charges OR confirm they cannot as they are required (still). From there, an auto fraud attorney like Hyung Choi can probably help? Probably...
Good luck with it.
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