Carlsbad, CA asked in Consumer Law and Contracts for California

Q: Was I fraudulently overcharged at vehicle dealership for mandatory add-ons in CA?

I bought a brand new Tacoma in October of 2021. I expected to pay over MSRP due to the chip shortages and was okay with that. They did not have any at the dealership, so when I got there, the dealer looked online and found 3 available colors. I chose the one I liked and he printed out the ad with the MSRP price then said they always require add-ons and I had no choice but to pay $10,000 extra if I wanted to order that truck. I was a bit confused because I’ve never bought a car and asked if I could have an itemized list of the cost of items added (lift and off road tires). He plainly said, no we do not itemize anything, it’s a flat rate of 10k, that’s it. I believed this to be true and purchased the vehicle. I was recently advised that I should have been given an itemized list in the state of California. I feel uneasy and slighted but just want to make sure. I still have the MSRP paper he printed as well as all my paperwork from the sale if that helps. Thank you for your time.

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2 Lawyer Answers

A: IF they markup the truck, they have to add a new window sticker clearly noting "dealer markup" to get away with it.

That said, it is likely EASY for them to 'create' one even now, many months later, so, tough uphill battle. As for 'other' things added, they MUST itemize. See your contract...

Leon Bayer agrees with this answer

1 user found this answer helpful

A: A consumer attorney experienced in this area could easily review your RISC to confirm your situation and inform you of your rights. You have a limited time to pursue legal action-it seems that two years have passed- so you should contact an attorney immediately.

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