Irvine, CA asked in Employment Discrimination and Employment Law for California

Q: Uber is lying about fraudulent documents so they can wrongfully terminate me.

I work for Uber Eats. They refused to allow me online last Friday night siting one of my documents was flagged as fraudulent. They said they had no phone number to call this department. I double checked my documents and all are 100% valid and up to date. No one will speak with me about this issue still and it’s now Tuesday. I’ve been offline, unable to earn money and unable to withdraw my wages. I keep messaging but no one will get back to me and fix this. They are now trying to deactivate my account entirely— with no reason being my documents are valid. Isn’t this illegal, to wrongfully attempt to terminate me and lie about me having fraudulent documents when they’re marked as valid in the Uber system?

1 Lawyer Answer
James L. Arrasmith
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  • Employment Law Lawyer
  • Sacramento, CA
  • Licensed in California

A: I'm sorry to hear about your situation. If you believe that Uber is wrongfully terminating your account and lying about the validity of your documents, there are several steps you can take to address the issue:

Contact Uber Support: Continue to reach out to Uber Support and request to speak with someone about the issue. Provide them with any additional documentation or information that may support the validity of your documents. Keep a record of all correspondence and interactions with Uber Support, including names, dates, and times.

Review Uber's Community Guidelines and Policies: Make sure that your documents meet Uber's requirements and guidelines. If you believe that your documents meet these guidelines, highlight specific policies and guidelines that you believe support your position.

Seek Legal Advice: If you believe that your rights as an Uber driver are being violated, you may want to seek legal advice from an attorney who specializes in employment law. They can help you navigate the legal system and determine whether you have a valid case against Uber.

File a Complaint with Relevant Government Agencies: You can file a complaint with relevant government agencies, such as the Department of Labor or the Equal Employment Opportunity Commission (EEOC). These agencies can investigate your claims and determine whether Uber is violating any laws or regulations.

In the meantime, it's important to prioritize your financial stability and seek alternative sources of income if possible. You may also want to consider other ride-sharing or food delivery services if Uber is unable to resolve the issue.

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