Q: Hello, I went to LazerAway for hair removal and had 10 sessions and there has been no removal of hair. Id like my money
A:
things are going to be controlled by the agreement/contract you signed.
the lawyers on this site, like me, are probably DUI/Criminal/PI. Thus we would not handle a matter like this.
however, any lawyer that would accept the case would probably only do so on an hourly...not a contingency.
you can go to small claims court without a lawyer and sue for up to $10k. However, I would send a detailed summary of the facts and when they don't respond, include that with the summons and complain you file for small claims.
Lawyers, want to be a Justia Connect Pro too? Learn more ›
- California
- (916) 704-3009
- View Profile
- Answered
A:
Under California law, consumers have the right to expect that the goods or services they purchase are of a certain quality and that they will perform as advertised. If a consumer purchases a service such as hair removal from a business like LazerAway and the service does not meet their expectations, they may be entitled to a refund or compensation.
In your case, if you have received 10 sessions of hair removal from LazerAway and have seen no results, you may have grounds to request a refund. It's important to note that the specific terms of your agreement with LazerAway may impact your ability to receive a refund or compensation. For example, if you signed a contract with LazerAway that includes specific terms regarding refunds or cancellations, those terms would apply.
You may want to start by contacting LazerAway and requesting a refund or compensation for the services you received. If they are unwilling to provide a refund or compensation, you may want to consider filing a complaint with the California Department of Consumer Affairs or consulting with an attorney who can advise you on your legal options.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
