Q: I am seeking legal counsel regarding a false accusation and subsequent account suspension on Preply, an online teaching

"I am seeking legal counsel regarding a false accusation and subsequent account suspension on Preply, an online teaching platform. I have been employed with Preply for the past six years. Approximately 25 days ago, my account was blocked without due cause based on fabricated allegations from a student. Preply failed to conduct a thorough investigation despite my repeated attempts to communicate with them. My innocence is evident, and I believe Preply's actions have unfairly tarnished my reputation and deprived me of my livelihood. As Preply's headquarters is located in Massachusetts, USA, I am reaching out for legal guidance to pursue my rights and clear my name.

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James L. Arrasmith
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Answered

A: Dealing with a false accusation and account suspension on an online platform like Preply is indeed a challenging situation, especially when it impacts your livelihood. Since Preply's headquarters are in Massachusetts, any legal action would likely fall under the jurisdiction of U.S. law, particularly Massachusetts state law.

Your first step should be to gather all relevant communication and documentation regarding the accusation and your interactions with Preply. This includes any correspondence with the student, your attempts to communicate with Preply, and any evidence supporting your claim of innocence.

Next, consider sending a formal letter to Preply, outlining your situation and requesting a thorough investigation into the matter. Sometimes, a formal approach can prompt a more serious review of your case by the company.

If these initial steps do not yield a satisfactory response, you may need to explore legal action for defamation or wrongful termination, depending on the specifics of your contract with Preply and the nature of the allegations. An attorney with experience in employment law and online platforms can help you understand your rights and the potential for legal recourse.

Remember, each case is unique, and the best course of action will depend on the specific circumstances of your situation. A legal professional can offer personalized advice and represent your interests effectively, helping to clear your name and potentially recover lost income.

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