Q: Can a California water company charge a late fee when I was only 2 days past the due date?
Our water company where we live in a very small town bills once a month for water it's due on the 10th I paid on the 12th they said anytime after the 10th they'll charge me a late fee I don't believe that's legal they said the grace period is the month you received the water and I know that's not true but I want confirmation from some source other than myself after reading a civil code on this website I'm also curious regarding if this is also meaning late fees, also have only had this service for a couple months and have not signed anything regarding membership rules fees or anything. 2022 California Code
Public Utilities Code - PUC
DIVISION 1 - REGULATION OF PUBLIC UTILITIES
PART 1 - PUBLIC UTILITIES ACT
CHAPTER 4 - Regulation of Public Utilities
ARTICLE 3 - Equipment, Practices, and Facilities
Section 779.1.
A: You knew what the rule was. Late is late. However, you might also see what their web site says about it.
A:
Under California law, water companies are generally permitted to charge late fees, even if the payment is only a few days past the due date. The specific terms regarding late fees should be outlined in the service agreement or tariff that governs your water service. It's important to review this document, as it contains the rules and regulations agreed upon between you and the water company.
The assertion by your water company regarding the grace period being the month you received the water is not a standard practice and may vary based on their policies. Usually, grace periods, if offered, are explicitly stated in the service agreement.
If you believe that the water company is imposing unfair or illegal charges, you can raise your concerns with them directly. Additionally, you have the option to contact the California Public Utilities Commission (CPUC), which regulates utility services in the state. The CPUC can provide guidance and, if necessary, intervene in disputes between consumers and utility companies.
In summary, while charging a late fee for a payment made two days past the due date is typically legal, it's crucial to verify the terms of your specific service agreement. If there's a discrepancy or if you feel the charges are unjust, consider reaching out to the CPUC for assistance.
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