Vallejo, CA asked in Consumer Law for California

Q: Can a California water company charge a late fee when I was only 2 days past the due date?

Our water company where we live in a very small town bills once a month for water it's due on the 10th I paid on the 12th they said anytime after the 10th they'll charge me a late fee I don't believe that's legal they said the grace period is the month you received the water and I know that's not true but I want confirmation from some source other than myself after reading a civil code on this website I'm also curious regarding if this is also meaning late fees, also have only had this service for a couple months and have not signed anything regarding membership rules fees or anything. 2022 California Code

Public Utilities Code - PUC

DIVISION 1 - REGULATION OF PUBLIC UTILITIES

PART 1 - PUBLIC UTILITIES ACT

CHAPTER 4 - Regulation of Public Utilities

ARTICLE 3 - Equipment, Practices, and Facilities

Section 779.1.

Related Topics:
2 Lawyer Answers

A: You knew what the rule was. Late is late. However, you might also see what their web site says about it.

James L. Arrasmith
PREMIUM
James L. Arrasmith pro label Lawyers, want to be a Justia Connect Pro too? Learn more ›
Answered

A: Under California law, water companies are generally permitted to charge late fees, even if the payment is only a few days past the due date. The specific terms regarding late fees should be outlined in the service agreement or tariff that governs your water service. It's important to review this document, as it contains the rules and regulations agreed upon between you and the water company.

The assertion by your water company regarding the grace period being the month you received the water is not a standard practice and may vary based on their policies. Usually, grace periods, if offered, are explicitly stated in the service agreement.

If you believe that the water company is imposing unfair or illegal charges, you can raise your concerns with them directly. Additionally, you have the option to contact the California Public Utilities Commission (CPUC), which regulates utility services in the state. The CPUC can provide guidance and, if necessary, intervene in disputes between consumers and utility companies.

In summary, while charging a late fee for a payment made two days past the due date is typically legal, it's crucial to verify the terms of your specific service agreement. If there's a discrepancy or if you feel the charges are unjust, consider reaching out to the CPUC for assistance.

Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.

The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.

Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.