Denver, CO asked in Insurance Bad Faith and Insurance Defense for Colorado

Q: My insurance is requesting all bank, phone , text and social media records. Do I have to do this?

My claim was made November 27th. I was told they had 48 to respond. First attempt made on their end was December 1st which I missed the call and spoke to no one until 17 days after. They are questioning the time I made payment which was on November 24th ?? I got paid Friday I paid Friday. I am being asked for all records. They left my car at a towing yard for over a week have yet to access the car saying I may be responsible for the cost and saying I have to prove my car wasn't stolen before. It all feels very accusing I don't want to do the wrong thing. My car was stolen and found by the police I have my police report stating details and now I feel I'm being ask for all this paperwork and people's information and my daughters phone records for some reason. I need help. I don't see the relevance or why they want peoples numbers who didn't even see my car parked at the location. Please reach out

1 Lawyer Answer
Tim Akpinar
Tim Akpinar
  • Insurance Claims Lawyer
  • Little Neck, NY

A: A Colorado attorney could advise best, but your question remains open for two weeks. I'm sorry for your ordeal. One option could be to consult with a local attorney to review the file, reports, and claim documents in detail and evaluate the relevance of information requests. Good luck

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