Watsonville, CA asked in Consumer Law, Federal Crimes, Gaming and Internet Law for California

Q: I am a part of a prize-linked banking app and one of the products they offer is stealing tickets.

For this app, for every dollar you save with them you get one ticket per day. Then you can use those tickets in a variety of ways. One of the ways is on a daily prize wheel. Each spin says it costs 1500 tickets but pretty regularly (about once per 5 spins or so) it takes 2500 tickets. I noticed this a while back and just thought I was doing bad math, but then I started recording it and reviewing the ticket numbers and they are in fact stealing tickets. What kind of a lawyer would I find to help me with this?

2 Lawyer Answers
James L. Arrasmith
James L. Arrasmith pro label Lawyers, want to be a Justia Connect Pro too? Learn more ›
  • Consumer Law Lawyer
  • Sacramento, CA
  • Licensed in California

A: To address concerns related to the prize-linked banking app potentially manipulating ticket counts and engaging in unfair practices, you should seek an attorney experienced in consumer protection or class-action lawsuits. Consumer protection attorneys specialize in cases involving deceptive or fraudulent practices by businesses, including those in the digital or financial sector.

Here's what you can do:

Consult a Consumer Protection Attorney: Look for an attorney who has experience in consumer protection or class-action cases. They can help assess the situation, investigate the app's practices, and determine whether legal action is warranted.

Gather Evidence: Continue to document instances of discrepancies in ticket counts, noting dates and amounts. This evidence will be crucial in building a case.

Review App's Terms and Conditions: Carefully review the app's terms and conditions to understand whether they have violated their own policies or misrepresented their services in any way.

Contact State Authorities: Consider reporting your concerns to relevant state authorities or agencies responsible for overseeing financial institutions or consumer protection in your jurisdiction.

Join or Initiate a Class-Action Lawsuit: If multiple users have experienced similar issues with the app, you may explore the possibility of joining or initiating a class-action lawsuit. Your attorney can guide you through this process.

Protect Your Interests: In the meantime, be cautious with your interactions on the app and your financial transactions to minimize potential losses.

It's essential to consult with an attorney who can assess the specific circumstances surrounding your case, evaluate the legality of the app's actions, and help you determine the most appropriate course of action, whether it involves legal proceedings or other remedies.

1 user found this answer helpful

Leon Bayer
Leon Bayer
  • Consumer Law Lawyer
  • Long Beach, CA
  • Licensed in California

A: It's a scam. Stop wasting your time and don't expect to get anything that has been promised.

If you sue them, you won't ever collect because crooks don't pay their debts.

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