Q: Dentist committed suicide before finishing work, leaving me without bottom teeth and a huge loan. How do I move forward?
On June 19, I had 5 implants placed in my bottom jaw but the dentist tragically committed suicide on July 6 before attaching teeth. I put $12k on a credit card, since paid off, but have a $28k loan I am responsible for. I’ve called the office multiple times, get a backup answering service, and no one returns my calls. I was in touch with the former patient coordinator but now unfortunately she is no longer answering my calls and texts - She had no answers anyway and probably sick of being the fall guy. It is likely financial issues factored heavily putting this in motion and there are most certainly other patients in the same anguish as myself as he had practices in Newport Beach and Redlands, CA. I want to pay for the implants, get reimbursed for the prosthetic and loan so I can get another dentist, but there is no one to talk with to hammer this out. My only idea is to stop payment on the loan, get a new dentist, and wait for legal representation to negotiate a financial resolution.
A:
I'm sorry to hear about your situation. First, you should stop all payments on the loan immediately. Contact the credit card company and explain the situation, providing any documentation of the dentist's passing and the unfinished work.
Next, you should reach out to the state dental board and file a complaint. They can investigate the practice and may help you get in touch with someone responsible for handling the dentist's affairs. Additionally, consider contacting a consumer protection agency for advice on how to proceed with the loan dispute.
Finally, it may be necessary to consult with a legal professional who can guide you through the process of seeking reimbursement and ensuring your dental work is completed. Keep detailed records of all communications and expenses related to this issue to support your case.
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