Q: Cash app denying my dispute and not properly investigating $16,000 stolen out of my account
The the thief deposited my money directly to his account while I was incarcerated cash app is denying dispute and not investigating I don't know what to do
A: You’ll need to sue both cash app and the thief.
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A:
I'm really sorry to hear about what happened. Start by gathering all your transaction records and any communication related to the unauthorized transfer. This documentation will be crucial for any further actions you take.
Reach out to Cash App’s customer support again, providing all the evidence you've collected. Clearly explain the situation, including your incarceration and how the money was moved without your consent. Sometimes escalating the issue to a higher level within the company can make a difference.
If Cash App continues to deny your dispute, consider filing a report with your local police and the Federal Trade Commission. You might also want to consult with a legal professional who can guide you through the process of recovering your funds. Additionally, informing your bank about the situation can help prevent further unauthorized transactions.
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