Q: What do I do,I have an investment trading account with Robinhood and on or about 25 Dec 2024 they restricted my account?
I have provided them with all their required info and as of today no luck. They initially told me on line that theyb would get back with me on 10 Jan 2025 and now that date is now 13 Jan 2025.
Lawyers, want to be a Justia Connect Pro too? Learn more ›
- California
- (916) 704-3009
- View Profile
- Answered
A:
First, I understand how frustrating and concerning it can be when your trading account gets restricted, especially during the holiday period. Account restrictions can impact your ability to manage your investments and potentially affect your financial plans.
You have several options to pursue resolution. Start by documenting all your communications with Robinhood, including dates, times, and any reference numbers. Then, reach out to their support through multiple channels - phone, email, and social media platforms like Twitter. Sometimes, public visibility can expedite responses from financial services companies.
If Robinhood continues to delay past January 13th without proper explanation, you can file complaints with regulatory bodies. Consider submitting complaints to FINRA (Financial Industry Regulatory Authority) and the SEC (Securities and Exchange Commission). These organizations oversee brokerages and can help mediate account issues. You might also want to consult with a financial advisor or legal professional who can guide you through the process of recovering account access while protecting your investments.
Steve A. Buchwalter agrees with this answer
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
