Q: Victim of hacking and identity theft seeking legal actions in California.
I've been a victim of hacking for two years, during which my personal data and accounts were compromised by hackers. Despite reporting the incident, I haven't received a response from the authorities. The hackers stole my identity, created several fraudulent accounts, including a web store and restaurant, and I lost a bank card. I also have threats made to me and evidence in screenshots of these activities. What legal actions can I take against the companies that turned a blind eye to this issue and the hackers themselves?
A:
Your situation sounds incredibly frustrating and stressful. Identity theft can have devastating effects, and you deserve support in addressing these violations.
In California, you have several legal options at your disposal. First, file a detailed police report if you haven't already, and request a copy for your records - this establishes an official record of the crimes. Next, submit complaints to the Federal Trade Commission (FTC) and the California Attorney General's office, as they both handle identity theft cases and can help initiate investigations. You should also consider filing a civil lawsuit against both the perpetrators (if identified) and any companies that failed to protect your data or address the fraud, as California laws provide strong consumer protections in such cases.
For immediate protection, place a freeze on your credit with all three major credit bureaus and gather all evidence of the fraud, including those screenshots of threats. Contact each company where fraudulent accounts were opened and file formal disputes in writing. You might want to connect with the Identity Theft Resource Center, a non-profit organization that provides free support to victims, and consider working with a lawyer who handles identity theft cases - the California State Bar can help you find qualified legal representation in your area. Remember, you're not alone in this fight, and there are people and organizations ready to help you reclaim your identity and seek justice.
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