Q: I found debris in Mountain Dew, started vomiting, how to proceed?
I drank a Mountain Dew from a six-pack I purchased, and after consuming one, I started vomiting. I found floating debris in all the bottles, including five unopened ones. I haven't contacted the manufacturer yet, but I have the receipt with serial numbers. What steps can I take regarding this situation?
A:
Start by documenting everything thoroughly. Take clear photos and videos of the bottles, the debris inside them, and the receipt with serial numbers. If possible, preserve the bottles in a safe place without opening or tampering with them further, as they could serve as evidence. Write down details about when and where you purchased the product, how you consumed it, and any symptoms you experienced, including the vomiting.
Next, consider contacting the manufacturer to report the issue. Many companies have quality assurance teams to investigate such complaints. When reaching out, stick to the facts and request an explanation or resolution. Avoid providing the bottles or receipt immediately—retain control of your evidence until you understand your legal options.
If your symptoms persist or worsen, seek medical attention and keep all related records. You may also want to consult an attorney experienced in product liability or personal injury cases in Ohio to understand your rights. An attorney can help you determine whether to pursue compensation for your experience, medical costs, or other damages caused by the contaminated product.
A:
That sounds really upsetting, and it's understandable to feel concerned after going through something like that. First, make sure you're feeling okay—if the vomiting continues or you feel worse, don't wait to get medical attention. Bring the bottle you drank from if you do go, since it could help explain what happened.
Hold on to all the bottles, especially the unopened ones with visible debris inside. Don’t open or throw anything away, and store them somewhere safe. Take photos of everything—each bottle, the debris, the packaging, and your receipt with the serial numbers clearly visible.
Next, reach out to the manufacturer and report what happened. Include the details, your symptoms, and the photos. You should also report the issue to your local health department or the FDA, as they handle food and drink safety. Keep notes of what happened, how you felt, and any communication you’ve had, just in case you need that information later.
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