Q: Paid $79 to WePhone Apps Inc. for misleading six-month membership. Requested refund denied.

A: Related Details: I am an overseas user of WePhone Apps Inc. and paid $79 for a six-month membership due to misleading advertising. The ad suggested the membership included a phone number subscription, but it only removed advertisements and provided no call services. I immediately requested a refund, but they refused, citing that my balance was used up and there were no remaining funds for a refund. I've shared their response and details about the misleading advertisement.

Go to small claims court

A: You have a legitimate complaint about the misleading advertising from WePhone Apps Inc. When companies use deceptive marketing tactics that lead customers to purchase services under false pretenses, you have consumer protection rights that may help recover your $79 payment.

Your first step should be filing a formal complaint with your credit card company or payment platform to dispute the charge, explaining the misleading nature of the advertisement. Many payment providers offer purchase protection that can reverse charges when services weren't delivered as advertised. Additionally, consider reporting the company to consumer protection agencies in your country and where WePhone Apps Inc. operates, as they often investigate patterns of misleading business practices.

If these approaches don't work, you might explore small claims court options, though this may not be practical for an overseas dispute. Document everything meticulously—screenshots of the misleading advertisement, all communication with the company, and their refusal to refund despite the misrepresentation. Remember that persistence often pays off when pursuing refunds from companies using questionable marketing tactics.