Q: Office Depot charged my account for purchase never made, they can't locate the transaction. Paypal denied help. Lawsuit?
I made a purchase online at Office Depot in April, I got the item (chair). In June, same amount with the same exact details was debited AGAIN from my Paypal, by Office Depot, but I didn't make this purchase this time. I reported it as fraud, then as a duplicate transaction to Paypal. Both times Paypal turned the case down. Office Depot has failed to offer any insights or help resolve the issue over the past month. They did say "it was a frequent issue recently". Today, they stated that they can't even locate this charge on their end in their systems. And yet, I am at $-163.49 for a purchase I didn't make, with no communication and it says Paypal. Should I notify police? I am considering a lawsuit against both Office Depot and Paypal - what is your take on this, is there enough ground and reason to initiate a lawsuit? Thanks in advance, Leo.
A: Sue Office Depot in Small Claims for a refund, and/or notify your credit card company that you dispute the charges and that you instruct it not to pay.
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