Maricopa, AZ asked in Insurance Bad Faith for Arizona

Q: If ins. co. provides trans. to and from Dr. appts but they are a no show or are to late which require a rescheduling

sometimes the same day and still a no show. Then when they do provide trip to appt. they are 2hrs late on return pickup. Is this consider Insurance Bad Faith? Especially since my son has high function Asperger's but was unable to do these appt. alone because transportation was completely unreliable.

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1 Lawyer Answer
Tim Akpinar
Tim Akpinar
  • Insurance Claims Lawyer
  • Little Neck, NY

A: An Arizona attorney could advise best, but your post remains open for four weeks. No, as a general matter, something like that is not generally considered bad faith, unless it was done with some kind of deliberate harmful motive. It could simply be difficult transportation arrangements. Bad faith involves conduct that is just that - involving bad faith in negotiations, withholding information, obstructing or delaying the claims process without justification, and things along those lines. It doesn't usually involve these types of settings. See if they'll agree to an alternate arrangement, where you arrange transportation and they could reimburse upon presenting receipt. Good luck

Tim Akpinar

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