Q: Is there any legal recourse I can take?
I have a dispute going on with a dodge dealership here in Alabama where i purchased my 2020 dodge challenger. Prior to the dealership servicing the vehicle, other mechanics had driven and diagnosed the vehicle but just didn't have the software the car needed. I took my car to be serviced at Brady Kilmury (dodge dealer) on 2/8/23 but upon leaving the dealership on 2/18/23 the car completely stopped in middle of road and couldn't be turned off. Had it towed back to dealer and they said could do good will claim but after finding out the engine is locked they don't want to take any responsibility but yet on the paperwork given to my husband (not by service advisor or mechanic but lady who only takes payments) after payment was made there is language that states they heard rattling from engine but never discussed it with us. New engine is about 10k with labor. My husband is unable to work now because of vehicle loss which is a significant portion of income coming into the home.
A: Is there any sort of warranty on the vehicle? Have you had an independent mechanic or other dealer dianose the problem? Can they testify that the work performed is the cause of the problem? These are preliminary questions that should be addressed prior to contacting an attorney for specific advice.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
