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Alabama Consumer Law Questions & Answers
1 Answer | Asked in Consumer Law for Alabama on
Q: can I use a dealership for saying my car had a new motor when it was used. 6 days after purchasing the motor seized.

in addition to lying ab the car having a new motor, he also lied ab the condition of the car. he also owns a salvage yard. someone salvaged a wrecked vehicle that he sold to me without disclosing any information ab the accident when I bought it. the accident wasn't reported and although the... View More

James L. Arrasmith
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answered on Mar 8, 2024

You may have grounds to take legal action against the dealership for misrepresentation and failing to disclose the true condition of the vehicle, including its history of accidents and the fact that the motor was not new as claimed. Misrepresentation in the sale of a vehicle, especially when it... View More

1 Answer | Asked in Civil Rights, Consumer Law and Civil Litigation for Alabama on
Q: Is it legal for hotel housekeeping to enter my room, after me clearly stating to them I didn’t need housekeeping?

I was extending my hotel stay for another night and the manager was speaking with the housekeeper, who I assumed was his wife, and he asked me if I needed housekeeping. I said no and she went straight upstairs to my room and opened the door with my husband and kids and didn’t knock or say a word.... View More

James L. Arrasmith
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answered on Jan 28, 2024

Yes, it is typically illegal for hotel staff to enter your room without consent after you have explicitly stated that you did not need housekeeping services.

A few key points on hotel privacy rights:

- Hotels must generally obtain verbal or written consent prior to entering an...
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1 Answer | Asked in Consumer Law and Gov & Administrative Law for Alabama on
Q: can I sue a lienor for not changing a name on the title and it caused me to be out of work because I can not get tags

I requested the name change of my wife on the title so I can get tags in AL. The title shows her prior last name. The tag office requested the title in November of 2023 and issued me temp tags. AL only does 3 temp tags. Now we can not drive our vehicles which keeps me out of work because I can not... View More

T. Augustus Claus
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answered on Jan 22, 2024

In Alabama, you may have grounds to pursue legal action against the lienor if their failure to change the name on the title has resulted in significant negative consequences for you, such as the inability to obtain tags and drive legally, leading to potential job loss and disruptions in your... View More

1 Answer | Asked in Consumer Law, Contracts, Collections and Landlord - Tenant for Alabama on
Q: Can a storage facility suspend your gate code when you have two units where one is current and one is past due?

I have two separate units with Red Dot Storage. The units were rented several weeks apart. One unit is past due, but the other is current. I went to get some things out of the unit that is current but when I entered my gate code, it denied me access. The gate code was given to me by Red Dot when... View More

T. Augustus Claus
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answered on Jan 19, 2024

In Alabama, the specific terms of your storage facility contract with Red Dot Storage will dictate the rights and obligations of both parties. Generally, storage facilities have the right to impose certain access restrictions if there are outstanding payments or if the rent for any of the units is... View More

1 Answer | Asked in Small Claims and Consumer Law for Alabama on
Q: I have a question if I can sue an independent mechanic for not showing proof of programming

I got an independent mechanic to do a transmission swap on my car. I payed him to swap the transmission and to program the new one. The transmission was bad and I have asked the mechanic to send me proof of programming so I can get a warranty transmission sent out. The mechanic agreed to send me... View More

James L. Arrasmith
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answered on Jan 13, 2024

In your situation, considering legal action against the independent mechanic may be an option. Initially, you should review the agreement or contract you had with the mechanic, focusing on the terms related to the transmission swap and programming. This will help determine whether there has been a... View More

1 Answer | Asked in Consumer Law for Alabama on
Q: Verizon erased my phone and I need to know what I should be compensated before I accept any offers.

I called Verizon to see what they could do about my phone turning off when I open my camera, and they took me through a process that ended up erasing everything on my phone. Then they made me go get my other phone and erased everything on there too. I’ve contacted them multiple times and they... View More

James L. Arrasmith
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answered on Dec 9, 2023

In your situation with Verizon, where your phone's data, including over 10,000 pictures, was erased due to their error, it's reasonable to seek compensation. However, determining the appropriate amount can be challenging, especially when it comes to sentimental value like lost memories.... View More

1 Answer | Asked in Consumer Law for Alabama on
Q: For years Dollar general has over charging customers and they know it. Iv been taking pics of what they have it priced

And Iv been keeping receipts where the items rings up higher. so basically they have been stealing from customers. Can I sue them

James L. Arrasmith
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answered on Nov 24, 2023

If you believe Dollar General has been consistently overcharging customers, the evidence you've collected, such as photos of prices and receipts showing discrepancies, could be valuable. In situations where a business is accused of deceptive practices like overcharging, customers may have... View More

1 Answer | Asked in Consumer Law for Alabama on
Q: Repair company further damaged my travel trailer and they are extremely dishonest about work they've done w/ ins. co.

In March of this year, Alabama had some bad storms and as a result I received a huge amount of property damage due to hail. Both cars, travel trailer, and roof. The people who did the repairs to my travel trailer turned in a quote of $23,000 to AllState. They needed the $ to do the work. Allstate... View More

Allan Lamar Armstrong
Allan Lamar Armstrong
answered on Oct 1, 2023

I suggest you speak directly with a lawyer. Ask him or her to review your paperwork, include any releases and provisions relating to arbitration. Because this is likely a breach of contract case relating only to property damage, most lawyers won't bring interested in representing you. I wish... View More

1 Answer | Asked in Consumer Law and Constitutional Law for Alabama on
Q: I was recently refused a hotel reservation at a hotel that I’ve stayed at recently.

I booked & paid online for a stay at a hotel that I’ve recently stayed at, but whenever I arrived, the front desk receptionist informed me that he canceled my reservation due to my previous stay. I asked him what the issue was, & he stated verbatim “You brought a massage table into... View More

James L. Arrasmith
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answered on Sep 11, 2023

It sounds like you find yourself in a difficult situation where a hotel has refused service based on an assumption relating to your possession of a massage table. First, it is essential to review the hotel's policy, which you agreed to at the time of booking; it might stipulate the conditions... View More

1 Answer | Asked in Consumer Law for Alabama on
Q: I have return of premium policy that ends in 2 years, I missed 2 payments and they won't reinstate any advice thanks

A reinstatement form was sent

we missed the payments due to our bank account being compromised, I guess being a loyal customer with only one claim in 20 plus years probably

T. Augustus Claus
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answered on Aug 21, 2023

In Alabama, if you've missed two payments on your return of premium policy, it's important to take proactive steps. Complete and submit the provided reinstatement form promptly, expressing your intent to reinstate the policy. Reach out to the insurance company's customer service,... View More

1 Answer | Asked in Consumer Law for Alabama on
Q: We won a civil suit but now how do we collect? What area of law covers collecting after winning in court? 37,000.00

Def now has fed charges waiting for court date

T. Augustus Claus
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answered on Aug 11, 2023

After winning a civil suit, the process of collecting the awarded amount is called "judgment enforcement" or "debt collection." This involves taking legal steps to collect the money owed to you by the losing party. The specific procedures and laws regarding judgment enforcement... View More

1 Answer | Asked in Consumer Law, Family Law, Civil Rights and Gov & Administrative Law for Alabama on
Q: What are my rights with DHR?

In August, I fled an abusive relationship, from NC, with the father of my children. I returned to my hometown. Having no other options at the time, my children and I ended up in a tent for around two weeks. The children slept on mattresses inside the tent, fully clothed, and covered with blankets.... View More

Hayden Glass Sizemore
Hayden Glass Sizemore
answered on Dec 30, 2022

You should hire an attorney. You are not required to submit to DHR requested drug screens. However, if you refuse, DHR will often use that to justify removing the children. If so, you will have a 72-hour hearing and you should request an attorney be appointed to represent you at the 72-hour... View More

1 Answer | Asked in Consumer Law and Municipal Law for Alabama on
Q: Does one have the right to choose who removes and takes household garbage to the dump in crenshaw county Al.these days?

What does the law specify about who may collect & take my garbage to the dump?

Allan Lamar Armstrong
Allan Lamar Armstrong
answered on Dec 28, 2022

The question depends on local ordinances. Google the Town of Valley, Alabama for information about arrests relating to garbage collection. It will likely be the subject of both civil and criminal matters. If you have a case, you should contact a lawyer for specific advice. I wish you the best.

1 Answer | Asked in Health Care Law and Consumer Law for Alabama on
Q: Can we sue the medicine companies like Sudafed? False advertising and lying about help when it didn't do it's job.

FDA has gone against these companies and me and my family have taken them for years based on their lies

T. Augustus Claus
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answered on Oct 26, 2023

In Alabama, if you believe that a medicine company engaged in false advertising or made misleading claims about their product, you may have the option to take legal action. This often falls under consumer protection laws. For personalized legal advice tailored to your unique circumstances,... View More

1 Answer | Asked in Consumer Law, Civil Rights, Health Care Law and Medical Malpractice for Alabama on
Q: I have a case, but it is not lucrative enough for an attorney to accept, what are my options to see it through?

I am highly educated and I am fully aware of my civil rights. I know that I have been treated differently due to my disability. Having endured multiple discriminatory and abusive encounters with the same company and same manager at that company, then fell victim to an attempt at intimidation by... View More

John Michael Frick
John Michael Frick
answered on Sep 5, 2023

You legally can represent yourself in legal proceedings.

It’s not a great idea, and the overwhelming majority of pro se litigants lose. Even most lawyers don’t represent themselves for very good reasons.

1 Answer | Asked in Consumer Law for Alabama on
Q: Can a defendant a firearm in they made a plea deal with the prosecution to take anger management classes

And upon completion of the classes the case will be thrown out.

No it was a misdemeanor.

Allan Lamar Armstrong
Allan Lamar Armstrong
answered on Aug 27, 2023

Did you plead guilty to a felony?

1 Answer | Asked in Consumer Law for Alabama on
Q: Can I sue Frito Lay for giving me more bags of a certain chip than advertised on the box because I barely had the others

I bought a 50 count box of chips from Walmart, in the box showed that there were more cheetos that advertised. I personally don’t like cheetos so the chips eventually expired. Since there were more cheetos, I’ve gotten less of the other chips.

Allan Lamar Armstrong
Allan Lamar Armstrong
answered on Mar 26, 2023

Of course, you can sue. You can sue almost anyone for anything in this country. You need to weight whether that's a wipse decision. The filing fee for a jury trial is around $550. What are your damages? At most, a few dollars? It doesn't seem like it's worth your time and effort. No... View More

1 Answer | Asked in Consumer Law, Business Law and Contracts for Alabama on
Q: Is there any legal recourse I can take?

I have a dispute going on with a dodge dealership here in Alabama where i purchased my 2020 dodge challenger. Prior to the dealership servicing the vehicle, other mechanics had driven and diagnosed the vehicle but just didn't have the software the car needed. I took my car to be serviced at... View More

Allan Lamar Armstrong
Allan Lamar Armstrong
answered on Feb 24, 2023

Is there any sort of warranty on the vehicle? Have you had an independent mechanic or other dealer dianose the problem? Can they testify that the work performed is the cause of the problem? These are preliminary questions that should be addressed prior to contacting an attorney for specific advice.

1 Answer | Asked in Consumer Law, Collections, Constitutional Law and Gov & Administrative Law for Alabama on
Q: Hello! This question is in regards to15 U.S. Code § 1681a - Definitions; rules of construction

As far as exclusions, it states your consumer report does not include a report containing information solely as to transactions or experiences between the consumer and the person making the report; does that mean that late payments on your credit report are illegal?

Barry W. Kaufman
Barry W. Kaufman
answered on Jan 12, 2023

No.

1 Answer | Asked in Consumer Law and Criminal Law for Alabama on
Q: In Alabama If someone doesn’t pay after having a debt judgement against them can they be jailed for contempt of court

Ex husband of person who received letter passed away about 4 years ago. Judge in divorce case said he was to pay the debt. She got a letter saying she had ten days to pay or at end of ten days she has to surrender to law enforcement

Allan Lamar Armstrong
Allan Lamar Armstrong
answered on Jan 11, 2023

If it's a failure to pay court ordered child, then it's not the same as an ordinary money judgment. Contempt is possible based on noncompliance with a court order.

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