Q: I have had to verify suspicious activity on my debit card. I had verified 2 times back to back.. All activity by me.
The bank has locked my debit card two times back to back. No suspicious activity on my account. Now can't log into my online acct.
A: It has happened to most of us, me included. You will probably spend an hour on the phone with your bank, which should result in them restoring the access for you.
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- California
- (916) 704-3009
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- Answered
A:
It is essential to promptly contact your bank to resolve the issue with your locked debit card and online account. Under California law, financial institutions must provide reasonable access to their customers' accounts, and unjustified locking of an account could potentially lead to legal consequences for the bank. I recommend reaching out to the bank's customer service and, if necessary, consider seeking legal advice to protect your rights.
James L. Arrasmith
Founder and Chief Legal Counsel of The Law Offices of James L. Arrasmith
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