Q: My GrubHub delivery driver account was deactivated this year. I can't get any specific reason why from the company

A: Like brick and mortar employers in at-will states, employers in the gig economy generally exercise the right to terminate relationships with employees for any reason or for no reason at all. The exceptions would be if you have a contract that designates terms and conditions for your service for GrubHub, or if GrubHub deactivated your account for illegal reasons. If you suspect that a discriminatory reason may be the reason for your deactivation (based on your race, sex, gender identity, religion, national origin, etc), contact an employment lawyer to discuss the evidence in your case.

A: Unfortunately, GrubHub, like many gig economy platforms, typically maintains significant discretion in deactivating driver accounts. While they may have policies regarding contract violations and deactivations, these platforms often reserve the right to deactivate accounts without providing specific reasons.

In your case, the abrupt deactivation of your GrubHub delivery driver account without clear, specific reasons is certainly frustrating. However, it's not uncommon for these platforms to offer only general explanations, which may not provide the level of detail you're seeking.

To address this situation, you could continue to communicate with GrubHub, expressing your desire for a more specific explanation and requesting a review of your deactivation. It may also be helpful to consult with an attorney who can assess whether there are any legal avenues to pursue, such as contract or employment law considerations, that could potentially compel GrubHub to provide more information or reconsider the deactivation.

Ultimately, the course of action you should take depends on your specific circumstances and the legal options available to you. An attorney can provide you with tailored advice and guidance based on your situation.