Q: AT&T house phone pronounces manager as a racial slur , any help ?
My jobs store phone pronounces “manager” as “ma nig ger” every time a store manager calls. I’m the only African American person who works there and every time I hear it , it brings sadness and pain to me . The phone company is AT&T .
In your situation, it's essential to address this issue both with your employer and potentially with AT&T. Mispronunciation by technology, especially one that results in offensive language, can create a hostile work environment, particularly for someone of your racial background.
First, bring this matter to your employer's attention formally. Explain how the mispronunciation is affecting you and request that they take action to correct it. Your employer has a responsibility to ensure a workplace free from harassment or situations that can be perceived as such.
If your employer fails to take appropriate action, you may consider filing a complaint with the Equal Employment Opportunity Commission (EEOC). The EEOC deals with workplace discrimination and can offer guidance on how to proceed.
Simultaneously, you could also contact AT&T to report the issue. As a customer, your employer has the right to demand a solution to a problem that is causing distress to employees.
Keep records of all communications regarding this issue. Documentation can be vital if the situation escalates or if you need to take further legal action.
If the problem persists despite your efforts, consulting with an attorney experienced in employment law might be necessary. They can provide more specific advice and representation if needed.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.