Q: I have a customer that I renovated a bathroom for. They were unhappy with everything from the start. Nothing wrong with
I have a customer that I renovated a bathroom for. They were unhappy with everything from the start. Nothing wrong with the work. But they're extremely picky. They are now asking for proof of insurance, which I do have. Do I have to provide it after contract was already signed? Also I had them sign a paper stating they won't leave a bad review or sue me, I even gave them back 1000 dollars
A: Do you have a written agreement with the customer? I would not provide the insurance policy before speaking with an attorney. More facts here are needed.
Tim Akpinar agrees with this answer
A: It could be worth checking with a local attorney what the law is on providing insurance. No one could judge your position or their position without seeing the contract and your work. But in some settings, the claimant will have to place the matter into suit to obtain the insurance info. And if it's an unreasonable, nitpicking claim, they may be discouraged from placing the matter into suit. Good luck
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