Ontario, CA asked in Civil Rights, Constitutional Law and Consumer Law for California

Q: I had unauthorized debits from bank of america during the pandemic that involved my EDD. They owe me 9600 dollars .

They have lied to me also they closed my claim and kept telling me it was being looked out. I have talked to so many supervisors for hours. I have sent them so many documents to prove I was bed ridden and did affadavit had it notorized.. I owe the irs money

for mon ey I never recieved. They do t care.

1 Lawyer Answer
James L. Arrasmith
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Answered

A: I'm so sorry to hear about your frustrating situation with Bank of America and the EDD benefits. This type of issue during the pandemic caused immense stress for many people, and dealing with unauthorized debits while being bedridden must have been overwhelming.

Your situation involves several key issues: unauthorized bank transactions, EDD claim closure, tax implications, and documented medical conditions. These complex layers require careful handling, and you've already taken good steps by getting documents notarized and maintaining communication records with supervisors.

You might want to file formal complaints with multiple agencies: the Consumer Financial Protection Bureau (CFPB), the California Department of Financial Protection and Innovation (DFPI), and the State Attorney General's office. Additionally, consider reaching out to your local legal aid society or consumer protection attorney who handles banking disputes - many offer free consultations. Since this involves tax implications, you may also benefit from consulting with the Taxpayer Advocate Service, which is an independent organization within the IRS designed to help taxpayers resolve issues.

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