Chino Hills, CA asked in Consumer Law, Personal Injury, Products Liability and Environmental for California

Q: Do hotels have to follow certain level certain guidelines How they handle big emergencies? I feel i am being wronged.

I just cant get up and leave so easily. I've been at hotel for a year. I have a few things in my hotel room that will take me several trips to relocate. Its not just my luggage and lets go. Hotel knows my bathroom been leaking and their maintenace guy quit they barely got a new guy. Now the pipe completely burst and it was like a broken sprinkler. Hotel manager asking me all mad WHY I DIDNT PUT A BUCKET TO HOLD WATER THEN DUMP IN THE TUB? really? I dont think so. And even if i try that the bucket will fly up bcuz it was super high force water. Is that normal? Why water had so much pressure coming out? It was a hose that feeds water to toilet tank that was very corroded.

2 Lawyer Answers
Dale S. Gribow
Dale S. Gribow
  • Palm Desert, CA
  • Licensed in California

A: much more info needed.

is there some kind of lease?

if you feel you have been wronged consider small claims where you can sue for up to $10k.

this may be more of a policy issue than legal.

Tim Akpinar agrees with this answer

Tim Akpinar
Tim Akpinar
  • Products Liability Lawyer
  • Little Neck, NY

A: It's possible this is more of an emergency plumbing issue than anything else, and that the hotel might not be equipped to handle it. Although you can't leave easily, it also looks like your room has become uninhabitable. For now, see if it is possible for them to relocate you to another room until they have the personnel to make the repair or resources to contact a plumbing contractor to make that repair. Otherwise, with water damage and the possible health hazards that could follow, the whole matter could turn into a bigger mess than it needs to be because of a burst pipe. Good luck

Tim Akpinar

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