Upland, CA asked in Consumer Law, Contracts, Civil Litigation and Civil Rights for California

Q: I sent carmax a letter of demand and sent the proof they ignore me when I send all of the proof

They do not email me back whenever I send they proof they ask me for ( trying to dodge the bullet and act as if they never received it) the contacts were manipulated and I don't know where I can find am attornery I have inquired online haven't heard back

1 Lawyer Answer
Daniel Timothy LeBel
Daniel Timothy LeBel
  • Consumer Law Lawyer
  • San Francisco, CA
  • Licensed in California

A: Dear Consumer,

It is not unusual for a business, particularly a large corporation, to ignore consumer complaints. To protect your interests going forward, try to always communicate in writing. If you feel that you cannot get relief on your own, you should contact a reputable consumer attorney in your area. California consumer laws provide fee shifting, which means that If you win, your attorneys fees will be paid by CarMax. You should contact an attorney who will review your documentation and consult with you as soon as possible.

Best regards,

Daniel LeBel

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