Q: I sent carmax a letter of demand and sent the proof they ignore me when I send all of the proof
They do not email me back whenever I send they proof they ask me for ( trying to dodge the bullet and act as if they never received it) the contacts were manipulated and I don't know where I can find am attornery I have inquired online haven't heard back
A:
Dear Consumer,
It is not unusual for a business, particularly a large corporation, to ignore consumer complaints. To protect your interests going forward, try to always communicate in writing. If you feel that you cannot get relief on your own, you should contact a reputable consumer attorney in your area. California consumer laws provide fee shifting, which means that If you win, your attorneys fees will be paid by CarMax. You should contact an attorney who will review your documentation and consult with you as soon as possible.
Best regards,
Daniel LeBel
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
