Q: Is it legal for a company to request a copy of my CA driver's license?
I purchased a $500 prepaid Visa gift card from a grocery store in CA in 2022. An unknown person registered it in his name after I used $387 of the $500. Customer Service for the Bank who issued the Visa gift card refuses to fraud out this Visa card because the thief registered it in his name. Customer Service requests that I fax them a copy of my CA Driver's License, a copy of my purchase receipt and a copy of the front & back of the original prepaid Visa gift card in order to obtain a $113 refund. I do not want to disclose my personal information (by sending them a copy of my driver's license) because I am concerned that my Driver's License may become compromised since Customer Service keeps this information.
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